Thank you so much for trusting me to help with your organizational needs. I absolutely love what I do and can’t wait to see the transformation we make together. Please read over these conditions thoroughly, and then sign and date at the bottom. If you have any questions, please don’t hesitate to ask. I look forward to working together!
Hayli Thorpe
Owner, Mindful Tidying with Hayli
Updated Dec 2024, applies to both in-person and virtual sessions
Payments & Scheduling
Invoices will be sent via Quickbooks and can be paid directly through credit card or bank transfer. Payments can also be made by cash, check, Venmo or Zelle if desired. Checks should be made out to Mindful Tidying with Hayli. All packages require a 20% deposit, with the remainder paid in full at the completion of the project (on last day). Deposits are nonrefundable. A paid deposit and signed terms & conditions reserves your time on my calendar! Scheduled sessions will be released to other clients if deposit and contract are not received within 24 hours.
Sessions are scheduled in advance to ensure preparation from both sides. For cancellation or rescheduling, please give notice of 24 hours or more. If less than 24 hours notice is provided, a fee of $75 for in person or $25 for virtual is owed to the consultant. Extenuating circumstances will be taken into consideration.
If the client is not present at the start of the session, the consultant will wait for 20 minutes and attempt to contact the client. After 20 minutes, the session is forfeited and no refunds will be given. If the client is late, the session time still begins at the established start. If the consultant is late, the session time starts when the work begins.
The client reserves the right to terminate services at any time. Should this occur, payment will be refunded minus the hourly rate of services already completed and cost of materials. The consultant may also terminate services, and the same refund policy would apply.
Additional Expenses
The following fees can be applied to the client, in addition to session cost.
Organizational supplies (bins, drawer dividers, hangers, etc. ) can be purchased for the client if desired. These items will be invoiced separately after each session. A receipt can be supplied at the client’s request, and returns are done by the consultant. Once a project is finished, no product will be returned and the client’s use of the company’s trade discount will end. All supplies are completely optional to purchase, and consultant does not recommend purchasing any items prior to the first session.
Garbage bags, boxes for donation, and labels (as time permits) will be supplied by the consultant at no additional cost.
Document shredding can be done for the client outside of session hours at a cost of $2/ lb. The 50 and 70 hour packages include one shredding haul, up to 100 pounds.
Travel further than an hour drive from the consultant will result in an additional fee per hour. This time will be billed at the same rate as organizing ($75/ hour), so for example a client two hours away would incur a $150 travel fee round trip.
Donation Haul Away
Each session includes haul-away of one carload of donations (note: only one donation destination is included unless otherwise agreed upon). Disposal of garbage, recycling, hazardous materials and items not able to be donated (furniture, car seats, etc) is the responsibility of the client. If purchasing the largest package, one junk removal service is included. The consultant is happy to connect client with resources for other disposals. Any selling of items (Facebook marketplace, Ebay, etc.) is done solely by the client.
Anti-Discrimination
Mindful Tidying with Hayli does not discriminate based on race, religion, orientation, gender, physical appearance or abilities.
Safety
The client will provide a safe and clean work environment- free of smoke, animal waste and aggressive pets.
The client will secure all firearms before the arrival of the consultant.
Complaints
If for any reason you are not completely satisfied with your service, please contact us so that we can make every effort to right the situation.
Testimonial
Consultant will not use photographs of an organizing project for promotional purposes without the client’s permission.
An honest Google review of the client’s experience is the best thank you we can get!
Best Practices (not requirements) to get the MOST from your session:
Arrange for childcare or schedule sessions while they are in school. For even more peace of mind, send your husband out of the house as well ;)
Tidying is a very personal process- as best you can, remove anything you do not want the organizer to see from the area where we will be working (illegal substances, weapons, explicit media, etc).
Contain pets in a room apart from where we are working. This also ensures their safety, as we often have breakable and small items on the floor.
Turn off the television! It's easier to tune into our thoughts and feelings about an item if we aren’t competing with the voices from “Friends” competing in the background. (Instrumental music is perfect background for tidying!)
As best as you can, minimize texts and phone calls during a session. Of course things come up, but the more focus we maintain the more progress we can make.
To speed up your results, ask your consultant for homework and then follow through!
Plan a relaxing activity for post organizing session (a nap, a movie night, a lunch date- whatever!). Facing our belongings is physically and mentally exhausting so having a “reward” to look forward to after can help keep you motivated!